Amadeus News - English

Eurotunnel strengthens its revenue management strategy with Amadeus fluid pricing

05/11/2009

Amadeus today announced that Eurotunnel, the group that manages the Channel Tunnel link between France and Great Britain, has successfully implemented its Fluid Pricing feature to drive increased revenues. Implementation of the solution was completed on time in February 2009. The Fluid Pricing solution, a new component of Amadeus’s industry leading RMS system, provides sophisticated information necessary to automatically and dynamically price inventory within the Central Reservation System. Eurotunnel also benefits from being able to simulate multiple scenarios for future price and market demand relationships in order to better set pricing policies that guide future decisions. Six months after Eurotunnel implemented the Amadeus Fluid Pricing solution, their car yield revenue increased by 2%

ICAO and Amadeus join forces to help manage aviation carbon emissions

02/11/2009

The International Civil Aviation Organization (ICAO) and Amadeus, a global leader in technology and distribution solutions for the travel and tourism industry, have signed an agreement for ICAO to supply Amadeus with data from its Carbon Emissions Calculator. The data will allow Amadeus’ worldwide customer base to estimate the carbon footprint of air travel

Amadeus and Rail Europe join forces for international rail sales

28/10/2009

Amadeus and Rail Europe 4A, the leading distributor of European Rail worldwide, have partnered to increase the reach of Rail Europe's European railway products and offer Amadeus travel agencies unparalleled pan-European rail content. Amadeus will connect Rail Europe’s content through the Amadeus Selling Platform - the company’s travel agency point of sale. Travel agents will be able to book European rail segments productively and as a complement to the travellers’ journey using a merge of the booking information with the customer’s PNR (Passenger Name Record), making this just as easy to integrate as any of the airline, car or hotel products available

Air France and KLM to jointly adopt new generation inventory solution from Amadeus

26/10/2009

Amadeus today announces that Air France and KLM Royal Dutch Airlines have signed a ten year agreement for the implementation and operation of Amadeus Altéa Inventory by 2010. The airlines’ new inventory management solution will be fully integrated with their sales platform, Altéa Reservation. Both airlines will replace their legacy inventory systems with a single solution that will manage their 74.5 million passengers and more than 900,000 flights per year

Royal Jordanian signs with Amadeus to pursue growth and modernisation

21/10/2009

Royal Jordanian and Amadeus, a global provider of technology and distribution solutions to the travel and tourism industry, today announce a 10 year IT partnership. Royal Jordanian will adopt the full Amadeus Altéa Customer Management and ecommerce suite of solutions. The investment will underpin Royal Jordanian’s drive for modernisation and growth in the Middle East, and through its membership of the oneworld Alliance

Virgin Atlantic guarantees access to full content through Amadeus for at least three years

01/10/2009

Amadeus has signed a worldwide agreement with Virgin Atlantic to ensure travel agents have access to the airline’s full range of content. Jon Harding, General Manager International & Distribution, Virgin Atlantic, says: “We have always been and remain committed to travel agencies who form an essential part of our multi-channel distribution strategy. We are delighted to announce this agreement with Amadeus and look forward to building on the close working relationship we enjoy with them.”

Global Travel & Tourism industry unite to do MASSIVEGOOD

23/09/2009

Leading representatives of the Global Travel and Tourism Industry joined today, for the first time ever, to declare their support for a new ambitious global health initiative, MASSIVEGOOD. The project was created by the Millennium Foundation for Innovative Finance for Health, and will allow travellers to give a ’micro-contribution’ every time they purchase travel services, which will go towards fighting HIV/AIDS, malaria and tuberculosis in developing countries. The initiative has the potential to raise up to $1 billion in additional funding for global health during its first four years of operation.

Amadeus boosts AirAsia's global expansion

10/09/2009

Amadeus announced that it has formed a groundbreaking partnership with AirAsia, the World’s Best Low Cost Airline , which for the first time will enable Amadeus-subscribing travel agencies worldwide to book AirAsia flights in the same way they would for a full-service carrier. More than 102,200 travel agencies worldwide using the Amadeus Global Distribution System (GDS) for reservations will now be able to book flights for travellers on AirAsia and all its subsidiaries - Indonesia AirAsia, Thai AirAsia and its long-haul low-fare affiliate, AirAsia X. This has been achieved through the implementation of a unique Amadeus technology solution for low-cost ‘ticketless’ airlines, named Amadeus Ticketless Access. This technology enables travel agents to find flight options to suit a broader range of needs, especially for travellers who are particularly budget-conscious

Brazil's LAHotels selects Amadeus to deliver multiproperty PMS

09/09/2009

Amadeus today announced that LAHotels, S.A. have selected Amadeus as their technology partner to deliver a Property Management System (PMS) tailored for multiproperties to maximise its room inventory and offer a personalised service across all of its properties. Established in 2007, LAHotels is the third largest hotel company in Brazil, with 27 hotels in operation to date – most of them branded as Tulip Inn and Golden Tulip Hotels. The rollout to the initial set of hotels is set to be completed in the fourth quarter of 2009

New research demonstrates that booking cars with Amadeus can save travel agents time and money

07/09/2009

Amadeus recently carried out field research to determine the time required by travel agents to book car rental, comparing 3 car booking solutions: Amadeus Cars, car rental websites and call centres. The study, which was conducted by international consultancy ALTEN Ingeniería, took place within 30 medium sized travel agencies located in France and Spain. Crucial to the credibility of the results, was that the car booking scenarios used to test the speed and ease of use of each solution, were observed in a normal travel agency environment and by a neutral team of researchers

TAM signs 10 year IT partnership with Amadeus

25/08/2009

TAM, the largest airline in South America, and Amadeus, a leading global IT provider for the travel and tourism industry, announce a 10 year technology partnership, to equip TAM with a new generation passenger service system. Amadeus will replace multiple legacy applications currently used by TAM, with a single integrated platform based on the Amadeus Altéa Customer Management Solution

SAS Group and Amadeus strike long-term full content agreement

09/07/2009

Amadeus has signed a five year full content agreement with the SAS Group, guaranteeing its travel agents access to the full range of fares and inventory of SAS Scandinavian Airlines, Widerøe, Blue1 and Estonian Air. The agreement ensures that the airlines' schedules, fares, last seat availability and associated inventory available through Amadeus will be the same as through the airlines’ other sales channels worldwide. This agreement provides the customer with the confidence that they have access to the widest range of fares through Amadeus and demonstrates SAS Group’s commitment to the travel agencies channel

Journey updates now an SMS away for Grupo SATA travellers thanks to Amadeus

08/07/2009

Grupo SATA, the Azorean air transportation group, has successfully launched Amadeus’ new Altéa Automated Customer Contact solution, which enables airlines to notify individual travellers of changes to their journey, via mobile phone text message. The group’s airlines, SATA Air Açores and SATA Internacional, are the first in the world to offer their passengers this service using Altéa Automated Customer Contact. The new solution was developed in close partnership with Grupo SATA

BCD Travel chooses Amadeus Agency Manager as mid-office solution for EMEA markets

08/07/2009

In an effort to enhance its value to clients, BCD Travel has selected Amadeus, the leading provider of technology to the travel and tourism industry, to deliver a single mid-office platform for the Europe, Middle East and Africa region. BCD Travel, the world's third-largest travel management company, will use the Amadeus Agency Manager platform to standardise processes and technology, reduce costs and improve visibility of business performance - actions aimed at simplifying and streamling its clients’ travel programs. Agency Manager is a global, multi-GDS mid-office solution that allows TMCs to standardise services, accounting and reporting functions across a diverse range of markets

Amadeus unveils new mobile solutions to empower the business traveller

30/06/2009

Amadeus today announced that a suite of mobile solutions will become available to the business traveller this coming summer. This includes the possibility of having efficient approval workflow while on the road and itinerary-based location information upon demand, as well as an employee security tracker. The new solutions will function on all the major mobile operating systems such as Windows Mobile, Symbian and BlackBerry.

Amadeus and China Southern Airlines partner to give Chinese travellers access to online bookings

18/06/2009

Amadeus has today announced the successful deployment of the Amadeus e-Retail solution for China Southern Airlines' international outbound bookings. Travellers in China are now able to book tickets to China Southern's global destinations via the China Southern website (www.cs-air.com). Amadeus and China Southern have been working together since 2006, when Amadeus technology first helped the airline to process inbound website bookings from customers outside China. This deal now sees Amadeus powering all international online bookings for the carrier's inbound and outbound customers

Amadeus strikes distribution agreement with easyCruise

16/06/2009

Amadeus today announced that easyCruise, part of the easyGroup, is now available in its system for both the UK and the US markets. The deal allows easyCruise to target the travel agency distribution channel, reducing their dependency on direct-consumer bookings, and also providing agents with a real value for money option for their customers

Amadeus - the first travel distribution company to introduce XML messaging for car rental companies

09/06/2009

Amadeus has developed a new platform enabling car providers to exchange 100% of their messages using Open Travel Alliance XML technology, making data exchange far easier than it ever was before. This innovation underlines Amadeus’ commitment to interact, share information and develop new services for customers, thereby facilitating the technology they will need for the future

Amadeus' 2008 business results show resilience in difficult trading environment

28/05/2009

Amadeus today announced business results for the twelve months ending 31 December 2008. Amadeus' revenue grew by 2.2% compared with 2007, to EUR 2,861.4m . Total travel bookings fell by 2.1% year-on-year to 526.6m but travel agency air bookings grew slightly, by 0.6%, to 364.2m. This was achieved in a declining market largely thanks to a 1.7 percentage point gain in market share; Amadeus retains the number one position in travel agency air bookings made through a GDS in 2008 with a market share of 35.6%

International arbitration tribunal delivers ruling on IATA-Amadeus ticketing information dispute

27/05/2009

An International Chamber of Commerce arbitration tribunal has found that IATA’s use, in its PaxIS product, of electronic ticketing information transmitted by Amadeus, constitutes a breach of its contractual agreements with Amadeus and also infringes Amadeus’ rights under the EU Database Directive